Order Changes
If you need to contact AF1 Racing to request a change to your order, please do it as soon as possible.  In order to better serve you, we process orders as soon as possible during normal business hours after they are placed.  Almost all orders are processed same day if placed before 3pm Central Time, Monday through Friday.

On Hold Orders
Your order may be placed on hold if an item on the order is temporarily out of stock. AF1 Racing will contact you if your order is on hold. We will not charge your credit card until your order is ready to ship, unless the item was special order in which case we need to charge up front.

Returns
ALL returns are pre-paid by the customer unless an error is made on our part. ALL returned items are subject to a 20% re-stocking fee. No returns can be processed after 30 days of purchase. Returns within 30 days of purchase require a return authorization number. ALL Returns without an RA number will not be accepted. Please contact us at info@af1racing.com for a RA number.  We do not keep credit card numbers on file, so please include the number of the card used for your purchase so that we can refund your money.

All special order sales are final. Special order parts are non-refundable, non-returnable.

All used parts sales are final. Used parts are non-refundable, non-returnable.

All electronic parts sales are final. Electronic parts are non-refundable, non-returnable.

All sale/discounted/closeout items are non-refundable, non-returnable.

Credit Cards
In some instances it may be necessary to add a processing fee to credit card orders totalling over $2000.

General Shipping Information
AF1 Racing ships via USPS Priority mail for most domestic packages 2 lbs and less.  For packages 2 lbs and over we ship UPS.  International packages are shipped via US mail.  Expedited delivery is available thru UPS 2nd day service and UPS next day air saver. 

As a rule we only use shipping methods that are both expedient and 99.9% reliable with insurance and tracking. These shipping methods may be more expensive but we feel it is in our average customer's best interest to receive their costly items quickly and in good order. Additionally, with our small staff and high volume we simply cannot afford the manhours to track down lost packages, so cheaper shipping methods without tracking and insurance are not offered.

Shipping Times
USPS Priority mail takes 3-4 days on average in the continental US.  Delivery is Monday - Saturday.  Some boxes may not fit in your mailbox, so be sure to leave a note.  UPS delivers Monday - Friday.  UPS does not deliver without a signature.  The map below shows average delivery times from our location in Austin, Texas.  

International Shipping
US mail international shipping is extremely reliable.  It is important that you provide us with your correct address, formatted correctly.  Typical delivery time is 7-10 days, but some packages have taken 4-6 weeks to reach remote locations.  If your package is returned to us we will contact you for a corrected address and you may be responsible for additional shipping charges. You are responsible for any customs duties or fees imposed by your country. We do not collect custom fees and have no way of knowing what your country may charge you. We will not forge or misrepresent values on shipping documents.  

Carrier Damage
In the event that your package arrives damaged, you must save all packing material and contact us immediately to arrange for the carrier's representative to inspect the damage so that we can replace the items.

Privacy
The security of your personal information is extremely important to us. We will never sell or rent your personal information to anyone under any circumstances.  We do not keep credit card numbers on file.  We may provide your name, shipping address, and phone number to a drop ship vendor or shipper. We're committed to protecting the security and privacy of any personal information you provide to us.

Secure Shopping
The secure sockets layer (SSL) software AF1 Racing employs is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read by 3rd Parties as the information travels over the Internet.